Contact us
Write to us by e-mail. A real person reads every message. support@mindcrest.app
We aim to reply within a few business days. Replies can take longer around holidays or after a new release.
To help us answer faster, please include
- Your device model and operating system version.
- The app version (shown in Settings) and the language you use.
- The e-mail address linked to your account, if you signed in.
- What happened and what you expected, with a screenshot if possible.
We will never ask for your password, sign-in code or payment card details. Do not send them by e-mail.
Your account and data
You can delete your account in the app (Settings → Account → Delete account) or on the web without the app. Remaining data is purged within 30 days. Delete your account on the web
To get a copy of your data, open Settings → Account → Download my data in the app. You receive a JSON file with everything stored about your account.
For other privacy requests (access, correction, objection), e-mail us from the address linked to your account with “MINDCREST data request” in the subject. support@mindcrest.app
Subscriptions and purchases
SUPER subscriptions are billed by Apple or Google. Cancel, change or request a refund in your App Store or Google Play account settings; deleting the app does not cancel a subscription. If SUPER is missing on a new device, use Restore purchases in the app.
Privacy and terms
How we handle your data and the rules for using MINDCREST: